It is your responsibility to check your products, including the date, BEFORE YOU LEAVE. If something is unavoidable, please provide the coordinator with the product manufacturer, description, and manufacture or best by date immediately. You must keep the product to return on the next delivery date, unless otherwise advised. In addition, if you are due a refund, it is your responsibility to bring your invoice with you to the next order so you know the amount owed to you. We try to keep refunds on the checkout form, but in the event you do not order for a cycle or two, it may fall from the list.

The delivery day will not change unless we have an extreme situation. Everyone should be aware of the date and know that you need to be at the pickup location to collect your order. Since the automated system can fail, if you do not receive a call by 10AM, first check your email for a late notice and if nothing was sent then call the coordinator’s cell phone. It was likely a computer glitch that prevented your call from going through.

When you pay for your purchase on delivery day, please fill out the checkout form, including markup for any additions/subtractions and then place your check or cash in the zippered portion of the blue binder. Do not hand the check to me, put in on the clipboard or lay it anywhere else. I am usually working hard to secure my own perishable items and answering questions and do not want to have any checks in hand. Please ask me any necessary questions when filling out the checkout form. It is also very important that you place your check inside the envelope carefully and zip it back up so nobody’s check gets lost. This is very important and I appreciate everyone cooperating fully.